If you forgot your work or school password or have been locked out of your account, you can use your security info and your mobile device to reset your work or school password. If not, select Reset password below, enter the username name for the account you're trying to reset, and select Next. Contact your admin who can retrieve the username and reset the password for your work or school account. If you have hundreds or thousands of users, see the next section on resetting passwords in bulk (maximum 40 users at a time). If you're signing in to the correct location, but still can't remember your username and password, contact your admin. When a user requests a new password, you receive a password reset request in emai

If a Microsoft 365 application such as Word or Excel isn't working correctly, sometimes restarting it will fix the problem. When you're done, you might need to restart your computer. Printing issues can arise from incorrect settings or outdated drivers. Large documents or excessive formatting can slow down Word’s performance. Corrupted files can prevent you from opening or editing your document

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