Fortunately, you can change how your messages get organized. Outlook needs a working internet connection to reach its email servers. To search for a different message, select the Clear button on the message trace page, and then specify new search criteria. Julia Furkulitsa is an email expert with in-depth knowledge of inbox management, email apps, and everyday email tasks. She brings deep expertise built on years of focused work in the email space. Whether you're using Outlook on your computer or through Outlook.com, try these steps one by on

From sync errors to sign-in challenges and collaboration setbacks, these common Office 365 troubleshooting techniques can restore service quickly. Real-time collaboration is at the core of Microsoft 365