We will process any provided to us or otherwise held by us relating to you in the way set out in this Privacy Policy. Information may be supplied to us through the bet365 site (the "Website"), phone call or any other means.

By accepting this Privacy Policy you concur that you comprehend and accept the collection, usage, storage and disclosure of your personal information as set out in this policy. If you do not concur with the regards to this Privacy Policy please do not use the Website or otherwise offer us with your individual information.

Your personal details isn't just safeguarded by the quality, commitment and high standards of bet365, it's also secured by law. By sending your information to us and utilizing the Website, you confirm that you are authorised to send such information to us and that you consent to using your personal info as:

• set out in this Privacy Policy; • clearly explained to you at the time when the details is collected from you; and • allowed under the Australian Privacy Principles and Australian personal privacy law.

This Privacy Policy does not apply to websites which are connected to the Website and over which we have no control.

Who we are

References in this Privacy Policy to "bet365", "we", "us" or "our" mean Hillside (Australia New Media) Pty Limited, trading as bet365. We manage the methods your personal information (or "Personal Data") is gathered and the purposes for which your Personal Data is utilized by bet365.

Contacting us

If you have any concerns, or would like more detail about how we process your Personal Data, you can call us at privacy@bet365.com.au.

Information Collected

The information and information about you which we might collect, use and process consists of the following:

• Information that you or a 3rd party provide( s) to us by completing kinds on the Website or any other info you send to us via the Website or e-mail (for example, your name, address, date of birth and contact information). • Records of correspondence, whether via the Website, e-mail, telephone or other methods. • Your responses to studies or customer research study that we perform. • Details of the deals you perform with us, whether through the Website, telephone or other ways. • Details of your visits to the Website (or any associated sites that we own and handle (for instance, the bet365 Facebook page)) including, however not limited to, traffic data, area information, weblogs and other communication information; and. • Documents or info we collect from you, or 3rd parties, for the functions of credit, age and recognition confirmation and checks (for instance, driver's licence or passport details).

Where it is sensible for us to do so and not damaging to your rights and freedoms, we also gather Personal Data from publicly offered sources such as web searches, ASIC, and broadcast media.

How we might use or process your Personal Data

We will only use, reveal or otherwise process your Personal Data when there is a genuine reason to do so for an allowed function.

We might gather and utilize your Personal Data and details together with other details for the functions of:

1. processing your bets, including online payments;.

1. setting up, running and handling your account;.
2. adhering to our legal and regulative tasks;.
3. developing personal profiles;.
4. bring out consumer research, surveys and analyses;.
5. supplying you with info about advertising offers and our services and products, where you have consented;.
6. performing credit, age and identification checks (such checks may include your personal information and/or data being sent out to and validated by a 3rd celebration record holder. This procedure might include the 3rd party record holder validating the personal information you have supplied us with against the details that this third celebration holds) and keeping an eye on transactions for the functions of avoiding scams, irregular betting, cash laundering and unfaithful or spotting suspicious behaviour;.
7. determining your liability to Australian GST and other taxes where applicable;.
8. dealing with and handling grievances and other customer care activities;.
9. your involvement in activities carried out by our business partners, offered that you have consented to this participation;.
10. securing and defending the rights or home of bet365, this Website, or partner websites; and.
11. otherwise complying with our legal or regulatory obligations.
    
    If you select not to supply your Personal Data it might avoid us from meeting legal commitments, fulfilling an agreement, or carrying out services needed to run your account. Not offering your Personal Data might suggest we are not able to supply you with the services or products you request.
    
    Marketing and Promotion
    
    From time to time, we may offer you with promotional deals, newsletters or other info about our product or services. However, if you wish not to receive communications about our latest deals, services and products please Contact Us. Our electronic communications also include an "unsubscribe" link which will enable you to pull out of getting further marketing products.
    
    Personal Data We Show or Disclose to Others
    
    We might share your Personal Data or wagering history within the bet365 group and with these other organisations (without restricting the purposes and the bodies set out above):
    
    • the Northern Territory Racing and Wagering Commission or other regulative or statutory bodies or authorities;. • police or bodies and courts including the cops;. • racing/sporting governing bodies;. • credit reference companies;. • fraud avoidance agencies;. • identity verification agencies;. • organisations that introduce you to us;. • 3rd parties you ask us (or permit us) to share your information with;. • 3rd parties essential to offer services or products which you have asked for; or. • any other organisation we might be required to divulge your Personal Data;
    
    for the functions set out in this Privacy Policy, for the functions of complying with our legal and regulative commitments and/or to enable us, or the appropriate body/ies, to which the information is disclosed, to investigate any legal, scams, money-laundering or racing/sport stability concerns.
    
    Depending on the products you select to use we may require to share your Personal Data with the third celebrations that provide those services, consisting of for instance, to suppliers that we engage to help us in the provision of product or services to you or in the processing of your Personal Data on our behalf (for instance, payment processors). Where your Personal Data is moved beyond Australia, we require that appropriate safeguards remain in place.
    
    We may likewise reveal your Personal Data to other business within our corporate group of companies (consisting of associated or subsidiary business) and to business partners, or followers in title to our company for the functions set out in this Privacy Policy and in accordance with the regards to this Privacy Policy.
    
    Cross Border Data Transfer
    
    Given that the Internet is a global environment, using the Internet to collect and process Personal Data necessarily includes the transmission of data on a global basis. A few of the information processors engaged to process Personal Data may be based outside of Australia.
    
    A cross border transfer of your Personal Data will not occur unless:
    
    • the transfer is necessary for the confirmation of your identity or suitability to end up being a customer of bet365, the efficiency of an agreement in between you and bet365, or for the execution of pre-contractual steps taken in reaction to a demand by you; or. • the transfer is essential for the conclusion or efficiency of a contract concluded in your interest in between bet365 and a third celebration; or. • all of the following apply:. o the transfer is for your benefit;. o it is impracticable to acquire your grant the transfer; and. o if it were practicable to obtain such approval, you would be likely to give it; or -. • bet365 has actually taken sensible steps to ensure that the info which it has actually transferred will not be held, used or revealed by the recipient of the info inconsistently with the Australian Privacy Principles.
    
    We may likewise reveal individual details to other companies within associated or subsidiary companies and to service partners, or successors in title to our organization, which might be based outside of Australia
    
    Important Notice: cross-border disclosures
    
    By supplying your personal information to bet365, you grant such disclosures to abroad receivers.
    
    Where we do offer your personal information to overseas recipients, we will take sensible steps to guarantee that the overseas receivers undertake to secure your personal privacy. However, by consenting to such disclosure, you acknowledge that bet365 will not be accountable under the Privacy Act for any breach of your privacy by the abroad recipient nor will you have the ability to look for redress under the Privacy Act for any usage or breach by an overseas recipient. You also acknowledge that the overseas recipient might not go through similar laws or principles as under Australian privacy law. Where we disclose individual info or transfer information to abroad receivers, the recipients are most likely to be located in the nations specified in Appendix 1 of this Privacy Policy. This list of nations is not exhaustive.
    
    For how long we keep your Personal Data and Information Storage
    
    Whenever your data is kept by bet365 we will guarantee that it is properly secured and just utilized for acceptable functions. We take all reasonable steps to guarantee that your Personal Data is kept safe and secured.
    
    We will keep your data for the duration that you are a customer of bet365. In order to adhere to bet365's legal and regulatory requirements and bet365's own internal threat management procedures, we will also retain information for a duration of time (typically not more than seven years) after closure of your account, consisting of (but not restricted to) for factors associating with anti-money laundering and fraud avoidance or our responsible gaming obligations.
    
    Once your details is no longer needed for these functions, we will take all reasonable actions to ruin the information or make sure that it is de-identified. All such information will be kept in accordance with this Privacy Policy.
    
    Your Personal Data might be kept longer if we can not delete it for technical reasons.
    
    Phone conversation
    
    Phone conversation to and from our Customer Contact Centre are tape-recorded for training and security purposes in addition to the resolution of any queries arising from the service you receive.
    
    Social Features of Our Products
    
    If you select to get involved in any of the social features that we supply with our products (such as chat rooms) bet365 may keep, record or otherwise process this data.
    
    Use of Cookies
    
    To find out more about how we utilize cookies please see our cookie policy.
    
    Your rights over your Personal Data
    
    We will take reasonable steps to ensure that personal information we gather is precise, complete and updated. If we think that the information we hold about you is inaccurate, out of date or incomplete, we will take sensible steps to remedy that info. However, the precision of your personal info is mostly reliant on the quality of the details you offer us.
    
    To ensure that we have your most present and precise personal info, you are entitled to access and fix the information held about you. This can be done by contacting us utilizing the contact information supplied on the Contact Us page on the Website or otherwise examining your information by logging into your bet365 account and updating your individual details.
    
    For additional information on these rights you can call privacy@bet365.com.au.
    
    Changes to our Privacy Statement
    
    We might update this policy from time to time, so please review it often.
    
    Any modifications we might make to our Privacy Policy in the future will be published on this page and any such changes will end up being efficient upon publishing of the modified Privacy Policy
    
    If any product changes are made to this Privacy Policy we will utilize affordable endeavours to notify you ahead of time by e-mail, notification on the Website or other concurred interactions channels. We will interact the material changes to you ahead of time, offering a suitable amount of time for you to think about and comprehend the modifications before they become efficient.
    
    Your continued usage of the Website and the bet365 product and services after you have been notified of the changes constitutes your understanding and approval of those modifications.
    
    If you decline to accept the modifications to the Privacy Policy, or otherwise disagree with the modifications, please do not use the Website or otherwise provide us with your individual info. However, please note that if you do not offer us with specific individual information, we may not be able to continue to supply some or all services and products.
    
    Disclaimer
    
    To the level that this Privacy Policy goes beyond the minimum obligations of bet365 under Commonwealth and Territory legislation, this Privacy Policy works as a paperwork of our willingly self-imposed requirements. While we are determined to satisfy those standards as best we can, to the extent permitted by law, bet365 is not accountable if it does not stick to any of these voluntarily self-imposed requirements for any loss, liability, costs, cost or damage arising as an outcome of bet365 failing to satisfy any of the voluntarily self-imposed requirements in this Privacy Policy.
    
    Complaints
    
    Should you have any privacy associated concerns or problems, please call us via our designated privacy e-mail address privacy@bet365.com.au. We will verify receipt of your grievance within 2 company days. We will investigate your problem and reply within seven service days of getting your problem. If you are disappointed with our action, you can refer your complaint to the Australian Information Commission by means of enquiries@oaic.gov.au.