Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to Outlook Data Files (.pst and .ost).

Updating your Outlook may conveniently solve the issues you're experiencing. All you need to do is to check and install any updates for the app. Existing Hotmail accounts have been permitted troubleshoot Outlook errors to keep their email addresses as well. You can still create a new email address with @hotmail.com as the domain name. If Microsoft Outlook is not working, we might be able to help you pinpoint why.

Sometimes, Outlook might not work if other Office-related processes are still running. You can end all office-related processes in task manager to ensure a fresh start. Begin by creating a brand-new profile for Outlook and set it up with a POP email account. If it opens successfully, the problem isn’t with Outlook but with the PST file from your previous account, which can be damaged. You must have at least three user accounts on the computer to complete these steps. If your antivirus software isn't up-to-date, Outlook may not function correctly.

To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device. Read how to Add your Outlook.com account to another mail app. We are aware that some users may not be able to receive email from Gmail accounts.

If you are dealing with a broken Outlook, then it doesn’t always mean you need to call tech support or start over from scratch. With the right steps, you can repair Outlook manually and get back to work in no time. You should start with the easy fixes, like repairing Office or turning off add-ins. If that doesn’t work, try using the Inbox Repair Tool or creating a new profile. And if nothing else helps, there are great tools out there that can recover everything for you.

Once the PST file is repaired, you can import the repaired PST file into a new or existing Outlook profile to restore and access all mail items. In the Folder Pane, you might see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder. Although the repair process might recreate some of the folders, they may be empty. The Lost and Found folder contains any folders and items recovered by the troubleshoot Outlook errors repair tool that Outlook can't place in their original structure. Moreover, this tool can quickly recover email messages, calendars, tasks and other data from corrupted PST files. It also offers a filter option